The Guild’s online Pharmacy Assistant Induction Module is available FREE to new staff at Guild Member pharmacies, within three months of employment. This simple induction tool will help your new staff understand the unique nature of community pharmacy, including: The role of community pharmacy in the supply of medicines to the community The rules and … Read more
It’s been a very busy few months for Trainer and Assessor, Sharyn McErlean as the facilitator of classes full of excited students completing their Certificate II, Fundamentals of Community Pharmacy course. Sharyn has really enjoyed teaching and spending time with passionate students from around the State. We spoke to one of Sharyn’s students to see … Read more
The Knowledge Hub is your one stop shop for questions your pharmacy has about QCPP. The information on the Hub includes rulings and interpretations of the Standard which enables you to understand how and why you are completing a certain action (for example, why your pharmacy requires a professional services area and what does this … Read more
Some things just go together! Like: Cheese and crackers Salt and pepper William and Kate Elvis and Pricilla Cookies and milk The Pharmacy Guild and Training We know that sometimes it’s a struggle to add on sales. It can be unnerving, especially for new pharmacy assistants and even those of us who have had many … Read more
A mix of old wives’ tales and internet experts means there are a lot of myths floating around about every topic under the sun. And, because we are more likely to google our symptoms these days, before we head to the doctor or pharmacy, some of those myths get confused for fact. This month, we’re … Read more
Did you know that a ram raid attack for prescription medicines can cost a pharmacy in excess of $40,000 in collateral damages? Robberies make the news almost every day in Australia and the common belief is, ‘it will never happen to me’. Personal Safety and Crime Prevention Consultant, Dale Jackson wants to make sure pharmacies … Read more
‘Medicines to relieve pain’ The Guild Pharmacy Academy has partnered with GSK to develop a comprehensive online guide for pharmacy assistants on the supply of Pharmacy Medicines to relieve pain. This QCPP Refresher Training course emphasises the ASK, ASSESS, ADVISE protocol and appropriate pharmacist referral. Pharmacy assistants can access the course via the Guild Academy’s … Read more
Analgesics are medicines designed to relieve pain. Last month, we discussed anti-inflammatories, this month will focus on paracetamol and codeine. Analgesics, such as paracetamol and codeine work by altering the pain nerves and receptors in the brain and spinal cord to disable their ability to send pain messages to the brain. They don’t have anti-inflammatory … Read more
Over the last six months, many pharmacy assistants have heeded the call and have enrolled in either a Certificate III (SIR30112) or Certificate IV (SIR40112) in Community Pharmacy. It’s not surprising though, at $495 or $195 for eligible concession card holders it’s hard to say no! This month, Jarred Casey from Terry White Chemists Myer … Read more
There is a fear that by offering extra items, you look like you are pressuring the customer to buy products. However, selling a companion product isn’t necessarily about upselling, it’s about making sure the customer goes home with everything they need. Not only does companion selling generate more sales for the pharmacy, but it also … Read more