Did you know? Up to 1 in 5 people experience heartburn at least once a week. Customers who suffer from gastrointestinal problems will often visit the pharmacy for relief. Knowledge of these conditions and how they are best treated is essential in order to provide the professional health care assistance expected by your customers. On … Read more
We have an ever increasing range of home and health aids available to provide our customers improved comfort, dignity, independence, and mobility. However, these aids only provide assistance when used correctly. Unfortunately, these aids are often purchased by family and carers. The lack of the user at the point of sale can result in discrepancy … Read more
Nominations are now open for Australia’s premier pharmacy assistant competition, The 2016 Pharmacy Guild of Australia/GuildSuper Pharmacy Assistant of the Year Award (PATY)! PATY recognises and celebrates the role played by pharmacy assistants on the frontline of health care as well as providing an opportunity for pharmacy assistants to showcase their skills, knowledge and experience. … Read more
Do you know about heartburn and how you can assist your customers with their symptoms? Test your knowledge with this month’s quiz!
One of the best-known pharmacy products in Australia, Glucojel, turns 75 this year. To mark the occasion a series of events involving consumers, pharmacies and pharmacy assistants were launched at APP2016. As a pharmacy assistant, you are an important part of the celebrations so Gold Cross invites you to be the first to join the … Read more
Retail Manager Leah Roth from Gayndah Guardian Pharmacy is the March 2016 Student of the month! Leah’s employers, Sam and Graham Rowles nominated Leah to Trainer and Assessor Sherree Walters because they love Leah’s dedication to their team, customers, local community and the industry. An inspiring mum of three, Leah has 16 years’ of pharmacy … Read more
Don Frost from Russell Island Pharmacy is the March 2016 Boss of the month! Don has been nominated by three of his staff members, all doing their Certificate III in Community Pharmacy (photo left to right: Ramoana, Sharrol and Natalie). Trainer and Assessor, Sharyn McErlean spoke with past student and 2015 Pharmacy Assistant of the … Read more
This month, we get to know Customer Experience Index Coordinator, Jill Power. With more than 25 years in retail (14 of those in pharmacy), Jill is passionate about making businesses successful. What is your background? Originally, I worked at Myer, where I trained in all aspects of retail management. I was also a buyer – … Read more