Boss of the month

Gemma Will from Calanna Pharmacy North Cairns is the May Boss of the Month. Gemma has been nominated by her staff Gail Thomas and Victoria Schlothauer.  Victoria said: “I think Gemma is a fantastic manager for many reasons. She helps me greatly and she is a very patient teacher. Gemma is also fair and has … Read more

Student of the Month

The Student of the Month for May is Rianne Cooper from Gatton Plaza Discount Drug Store. Rianne was nominated by her Trainer Assessor Erin Le Feuvre.  Erin was impressed with the great pride that Rianne takes in her work. “Rianne is currently undertaking her Certificate III in community pharmacy. I have nominated Rianne for student … Read more

‘Discover More’ Campaign – Phase 2

The Pharmacy’s Guild’s highly effective national consumer advertising campaign which was launched in 2014 will enter a new phase in mid-June with the launch of the second chapter of the Discover More, Ask Your Pharmacist campaign. The campaign is designed to strengthen community pharmacy’s position among consumers as a trusted source of health service and … Read more

Photos from the Road – Customer Experience Index

This month Jill Power visited pharmacies in the Mackay region to undertake the Customer Experience Index survey. The Customer Experience Index is a no-cost, member only service that highlights opportunities to improve your customer’s experience in the pharmacy – and ultimately the bottom line. The service is conducted by an experienced Guild visitor (like Jill!) … Read more