Armed robbery prevention and survival training

Did you know that a ram raid attack for prescription medicines can cost a pharmacy in excess of $40,000 in collateral damages? Robberies make the news almost every day in Australia and the common belief is, ‘it will never happen to me’. Personal Safety and Crime Prevention Consultant, Dale Jackson wants to make sure pharmacies … Read more

Training opportunities

‘Medicines to relieve pain’ The Guild Pharmacy Academy has partnered with GSK to develop a comprehensive online guide for pharmacy assistants on the supply of Pharmacy Medicines to relieve pain. This QCPP Refresher Training course emphasises the ASK, ASSESS, ADVISE protocol and appropriate pharmacist referral. Pharmacy assistants can access the course via the Guild Academy’s … Read more

Student of the month – August 2015

The August Student of the month is Amanda Rollings from Laidley Pharmacy! Trainer and Assessor, Bianca Ellison has been impressed by Amanda over the last few months, especially with her confidence levels, which have improved greatly since they met. Bianca can tell Amanda enjoys working in pharmacy and looking after her customers, and her written … Read more

Brain Tweezers – Colds and flu

Many people refer to the common cold as ‘the flu’ but influenza is a more serious respiratory infection that usually makes the customer sick enough to go to bed. The flu tends to affect the chest and is usually accompanied by a fever, and limb and joint pain. The common cold only affects the upper … Read more

Boss of the month – July 2015

The July Boss of the month is Damian Glover from Pharmacy on the Mall in Brisbane. He was nominated by his staff member Melinda Madoc (pictured with Damian above). Melinda is currently completing her Certificate III in Community Pharmacy. Linden Pirrone, Melinda’s Trainer and Assessor, has always been impressed with how supportive Damian has been … Read more

Student of the month – July 2015

Trainer and Assessor, Carmel Flanagan’s student, Sandra Bryant from Russell Island Pharmacy is the July Student of the month. As well as completing her Certificate IV in Community Pharmacy this year, she has also been supervising three of her staff members, who are all doing their Certificate III in Community Pharmacy. Sandra is definitely committed … Read more

Top tips for handling pharmacy peak periods

Whether it’s the daily afternoon rush or end of financial year sales, there will always be extra busy times in your pharmacy. Making sure you’re ready to handle a busy period comes down to two things: being prepared and remaining calm. We’ve put together our top ten tips for being cool, calm and collected during … Read more

Pain management and pharmacy – Part 2

Analgesics are medicines designed to relieve pain. Last month, we discussed anti-inflammatories, this month will focus on paracetamol and codeine. Analgesics, such as paracetamol and codeine work by altering the pain nerves and receptors in the brain and spinal cord to disable their ability to send pain messages to the brain. They don’t have anti-inflammatory … Read more

Follow your dreams…

We all know the value of staff training – whether at a conference or in store. These sessions play an important role in improving our product knowledge and on-the-job skills. However it’s also important to recognise the value of motivational speakers who inspire us to follow our dreams, achieve our goals, take the initiative and … Read more