May Boss of the Month

You may be aware that the Guild Training Queensland team has ventured out into the beautiful state of Tasmania! We’re very happy to welcome our first ever Tasmanian Boss of the Month. The May 2019 Boss of the Month is Jason Martin from Youngtown Pharmacy! Youngtown is located just outside of the city of Launceston. … Read more

Behind those eyes: When customer service turns into grief counselling

By Alice Vanderpol, 2018 Pharmacy Assistant of the Year The word ‘grief’ encompasses all feelings of sorrow, misery, sadness, anguish, pain, distress, suffering, heartbreak, despair and many more. It’s also a word that I am no stranger to. In 2004, I experienced the loss of my older brother. He was only 23 years old and … Read more

April Student of the Month

We are pleased to announce that the Guild Training QLD Student of the Month for April is Lyndell Abela from Walkerston Guardian Pharmacy! Walkerston is found 20min west of the beautiful Mackay coastline. Nominated by her Guild Trainer, Katy Duldig, Lyndell was commended for her ingenuity and dedication to her role as Dispensary Assistant. As … Read more

March Boss of the Month

The Guild Training QLD Boss of the Month for March is Adam Harradine from Moore Park Beach Pharmacy and Priceline Bundaberg! Nominated by Guild Trainer Linden Pirrone, Adam has been recognised for the way he supports and encourages his team. Linden explained, “Adam is always willing to take the time to explain things very clearly.” … Read more

Upskilling and Studying – Increase your Appetite for Learning!

By Alice Vanderpol, 2018 Pharmacy Assistant of the Year The S word… Some people (like me) have an appetite for study; the more knowledge and information we absorb, the happier we are. On the other hand, some people quiver at their knees when they hear that dreaded word… ‘study’. Because ‘study’ means hard work, long … Read more

Pharmacy Assistants on the Frontline – Know Your Worth!

By Alice Vanderpol, 2018 Pharmacy Assistant of the Year The Frontline  Pharmacy assistants are often on the frontline; we maintain and protect the day-to-day relationship with our customers, remember their stories, their name and encourage them to come again. In this changing industry where customers want more from us than ever before, we have the … Read more

March Student of the Month

The Guild Training Student of the Month for March 2019 is Thelma Rapp from Good Price Pharmacy Stafford! Thelma was nominated by her Trainer/Assessor Linden Pirrone who commended her on her ability to juggle numerous roles with style and enthusiasm. Linden said, “Thelma has recently returned from maternity leave and has hit the ground running. … Read more

February Student of the Month

The Guild Training Student of the Month for February 2019 is Billie Karamaena from Rothnies Pharmacy Innisfail! Billie was nominated by her Trainer/Assessor Sharyn McErlean after observing Billie work through her SIR30116 Certificate III in Community Pharmacy. Sharyn said, “Billie sets an example of what an outstanding pharmacy assistant is. I can tell she is … Read more