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Handing over the PATY title

By Alice Vanderpol, 2018 Pharmacy Assistant of the Year The reign is almost over! What a year it’s been! The Pharmacy Assistant National Conference is just around the corner and this means the time has come to hand over the title of Pharmacy Assistant of the Year 2018 (PATY) to this year’s deserving winner. This … Read more

Dose Administration Aids – Keeping your loved ones safe and independent

By Alice Vanderpol, 2018 Pharmacy Assistant of the Year “I’m finding it hard to climb the stairs these days.”  “My memory isn’t what it used to be.” “I’ve lived here for over 40 years – I couldn’t imagine living anywhere else.”   These are common issues for older people and quite often we hear these … Read more

And they huffed and they puffed… Interview with Asthma Educator & Pharmacist, Sherri Barden

By Alice Vanderpol, 2018 Pharmacy Assistant of the Year Asthma is a chronic disease of the airways that makes breathing difficult. In 2017, Asthma Australia reports there were 441 deaths due to asthma. As staggering as this statistic may sound, the amount of deaths today has actually dropped significantly from 1989 where it peaked at 964. … Read more

Behind those eyes: When customer service turns into grief counselling

By Alice Vanderpol, 2018 Pharmacy Assistant of the Year The word ‘grief’ encompasses all feelings of sorrow, misery, sadness, anguish, pain, distress, suffering, heartbreak, despair and many more. It’s also a word that I am no stranger to. In 2004, I experienced the loss of my older brother. He was only 23 years old and … Read more

Upskilling and Studying – Increase your Appetite for Learning!

By Alice Vanderpol, 2018 Pharmacy Assistant of the Year The S word… Some people (like me) have an appetite for study; the more knowledge and information we absorb, the happier we are. On the other hand, some people quiver at their knees when they hear that dreaded word… ‘study’. Because ‘study’ means hard work, long … Read more

Pharmacy Assistants on the Frontline – Know Your Worth!

By Alice Vanderpol, 2018 Pharmacy Assistant of the Year The Frontline  Pharmacy assistants are often on the frontline; we maintain and protect the day-to-day relationship with our customers, remember their stories, their name and encourage them to come again. In this changing industry where customers want more from us than ever before, we have the … Read more

Thriving…Not Surviving: The evolution of the Pharmacy Assistant

By Alice Vanderpol, 2018 Pharmacy Assistant of the Year Ask yourself a few questions… Are you growing? Is your job description evolving? Are you satisfied with where you are at the moment? Or do you feel stagnant, stuck in a rut, doing the same thing day in day out? Well this is YOUR time as … Read more