Cold sores 101

The dreaded cold sore – painful, difficult to hide and most definitely embarrassing, even more so when they become infected, because we just can’t stop picking! This month we look at what causes cold sores and how you can assist customers who may be suffering from a cold sore. Usually appearing on or next to … Read more

Student of the month – April 2016

The April 2016 Student of the month is Eileen Rau from Wandoan Pharmacy. Eileen was nominated by her Trainer and Assessor, Sharyn McErlean. Sharyn liked that Eileen was very conscientious with her workbooks and they were always of an excellent standard. Sharyn was also impressed with how prepared and knowledgeable Eileen was and was excited … Read more

Boss of the month – April 2016

The April 2016 Boss of the month is Graham Rowles, proud owner of Gayndah and Mundubbera Guardian pharmacies. Graham was nominated by Operations Manager, Sam Rowles, who also happens to be his wife. Sam loves that her husband (and boss) is so encouraging to all staff and is always proud of what they achieve. A … Read more

The heart of the problem

Did you know? Up to 1 in 5 people experience heartburn at least once a week. Customers who suffer from gastrointestinal problems will often visit the pharmacy for relief. Knowledge of these conditions and how they are best treated is essential in order to provide the professional health care assistance expected by your customers. On … Read more

Column: Without a crutch to stand on

We have an ever increasing range of home and health aids available to provide our customers improved comfort, dignity, independence, and mobility. However, these aids only provide assistance when used correctly. Unfortunately, these aids are often purchased by family and carers. The lack of the user at the point of sale can result in discrepancy … Read more

Nominations now open for Pharmacy Assistant of the Year 2016

Nominations are now open for Australia’s premier pharmacy assistant competition, The 2016 Pharmacy Guild of Australia/GuildSuper Pharmacy Assistant of the Year Award (PATY)! PATY recognises and celebrates the role played by pharmacy assistants on the frontline of health care as well as providing an opportunity for pharmacy assistants to showcase their skills, knowledge and experience. … Read more