The June Boss of the Month is Alex Korol from Middlemount Pharmacy. Alex has been nominated by his pharmacy assistant Melanie Norman, because he is so supportive of her training. “Alex is the most caring and supportive person I have ever worked with. He is always willing to listen and goes above and beyond for … Read more
The June Student of the Month is Fran Canellis from Giant Chemist Harbour Town. Fran has been nominated by her employer Kristy who says, “Fran is a hard-working employee who approaches both her work and studies with the same dedication and always strives to perform to the best of her ability.” “Fran approaches her responsibilities … Read more
Human Resources (HR) and QCPP Do you get overwhelmed by the HR coordination in your pharmacy? Discover how QCPP can assist you to address the essential elements of your HR systems! Date: Friday 1 July, 2016 Time: 10 am – 11 am Register now Assessment Ready Preparing for your QCPP assessment? Put your mind … Read more
Networking can be daunting for many people. Talking to strangers, sharing your opinions with peers and even trying to think of something to say can be tiring! Emma Fernance, Event Manager at the Pharmacy Guild of Australia said that the 2016 Pharmacy Assistant National Conference (PA2016) will have a ‘twist’ on networking opportunities, to make … Read more
By Melanie Gill, QCPP Pharmacy Practice Officer These past few weeks we have certainly noticed a change in the weather, as much as I’m sad to say it; winter is here! While it does come with the benefits of hot chocolates, soups and lazy days by the fire, the cold and dry weather really takes … Read more
This month, Guild Trainer/ Assessor Sharyn McErlean has been busy visiting her students in Townsville. One of Sharyn’s past students heard she was going to be in town so she brought in her 18 month old baby to meet her…. Sharyn even stopped in to have her flu vaccination at Terry White Townsville!
Gemma Will from Calanna Pharmacy North Cairns is the May Boss of the Month. Gemma has been nominated by her staff Gail Thomas and Victoria Schlothauer. Victoria said: “I think Gemma is a fantastic manager for many reasons. She helps me greatly and she is a very patient teacher. Gemma is also fair and has … Read more
The Student of the Month for May is Rianne Cooper from Gatton Plaza Discount Drug Store. Rianne was nominated by her Trainer Assessor Erin Le Feuvre. Erin was impressed with the great pride that Rianne takes in her work. “Rianne is currently undertaking her Certificate III in community pharmacy. I have nominated Rianne for student … Read more
The Pharmacy’s Guild’s highly effective national consumer advertising campaign which was launched in 2014 will enter a new phase in mid-June with the launch of the second chapter of the Discover More, Ask Your Pharmacist campaign. The campaign is designed to strengthen community pharmacy’s position among consumers as a trusted source of health service and … Read more
This month Jill Power visited pharmacies in the Mackay region to undertake the Customer Experience Index survey. The Customer Experience Index is a no-cost, member only service that highlights opportunities to improve your customer’s experience in the pharmacy – and ultimately the bottom line. The service is conducted by an experienced Guild visitor (like Jill!) … Read more