Christmas season in the pharmacy

It’s that time of year again! Christmas parties and festivities are all around us and as every pharmacy assistant knows it’s time to start getting ready for the Christmas rush. There are customers making the final dash for that last elusive present and just a few looking for help to cure (or prevent) the dreaded … Read more

2015 Spring has sprung and the allergies are waking!

Allergies are a very common problem presenting in pharmacy at this time of year. Most people with allergies experience mild symptoms, but for some, the symptoms can be life threatening. Fortunately, effective prevention and treatments are available, with the majority of these treatments available in pharmacy.   What causes allergies? Your immune system is made … Read more

Companion products – don’t be afraid!

Some things just go together! Like: Cheese and crackers Salt and pepper William and Kate Elvis and Pricilla Cookies and milk The Pharmacy Guild and Training We know that sometimes it’s a struggle to add on sales. It can be unnerving, especially for new pharmacy assistants and even those of us who have had many … Read more

Exposed: cold and flu myths

A mix of old wives’ tales and internet experts means there are a lot of myths floating around about every topic under the sun. And, because we are more likely to google our symptoms these days, before we head to the doctor or pharmacy, some of those myths get confused for fact. This month, we’re … Read more

Top tips for handling pharmacy peak periods

Whether it’s the daily afternoon rush or end of financial year sales, there will always be extra busy times in your pharmacy. Making sure you’re ready to handle a busy period comes down to two things: being prepared and remaining calm. We’ve put together our top ten tips for being cool, calm and collected during … Read more

Pain management and pharmacy – Part 2

Analgesics are medicines designed to relieve pain. Last month, we discussed anti-inflammatories, this month will focus on paracetamol and codeine. Analgesics, such as paracetamol and codeine work by altering the pain nerves and receptors in the brain and spinal cord to disable their ability to send pain messages to the brain. They don’t have anti-inflammatory … Read more

Pain management and pharmacy – Part 1

National Pain Week is coming up in July, so we thought it was the perfect opportunity to talk about pain and solutions that can be found in the pharmacy for your customers. It’s likely you see people in pain pop into the pharmacy every day looking for a solution; whether they are topping up their … Read more

Needlestick injuries in the pharmacy

What comes to mind when someone says needle stick injury? My first thought used to be HIV. Surprisingly, HIV transmission is actually much further down the list than you think, especially when you look at the blood-borne viruses that may be transmitted via needle stick injury (NSI). Interesting facts on occupational NSIs: An estimated 1 … Read more

Asthma 101

It was World Asthma Day on May 6, and that got us to thinking about understanding Asthma and the role community pharmacy plays in helping people manage the disease. So what is asthma? Asthma is a long term chronic disease of the airways, the small tubes that carry air in and out of the lungs … Read more

Have you got companion selling down pat?

There is a fear that by offering extra items, you look like you are pressuring the customer to buy products. However, selling a companion product isn’t necessarily about upselling, it’s about making sure the customer goes home with everything they need. Not only does companion selling generate more sales for the pharmacy, but it also … Read more