A few weeks ago I was the unfortunate recipient of a sinus infection. After just a couple of days, my ear completely blocked. Two doctor’s visits, two courses of antibiotics and some prednisone, decongestant tablets as well as saline nasal spray and inhalations, I was at my wits end! I couldn’t hear out of my … Read more
The dreaded cold sore – painful, difficult to hide and most definitely embarrassing, even more so when they become infected, because we just can’t stop picking! This month we look at what causes cold sores and how you can assist customers who may be suffering from a cold sore. Usually appearing on or next to … Read more
How many times have we walked into a store – any store not just a pharmacy – and a well presented sales assistant has given advice on a product they know nothing about? Sure, it’s easy to talk about products, but to actually know and understand what these products do and how these products work … Read more
Did you know? Up to 1 in 5 people experience heartburn at least once a week. Customers who suffer from gastrointestinal problems will often visit the pharmacy for relief. Knowledge of these conditions and how they are best treated is essential in order to provide the professional health care assistance expected by your customers. On … Read more
We have an ever increasing range of home and health aids available to provide our customers improved comfort, dignity, independence, and mobility. However, these aids only provide assistance when used correctly. Unfortunately, these aids are often purchased by family and carers. The lack of the user at the point of sale can result in discrepancy … Read more
One of the most important things when being out and about is sun safety, especially in summer. Pharmacies are saturated with sunscreen options, which can be really overwhelming to the consumers and the staff recommending them. This article is going to break down the basics of sunscreen and how to explain these to your customers. … Read more
“One customer well taken care of could be more valuable than $10,000 worth of advertising.” – Jim Rohn I believe the above quote says it all! After working in pharmacy for an extended period of time I have been able to see the advances in advertising and witness which types work best for our local … Read more
Did you know? Rhinoceroses are protected by thick skin which can be between 1.5cm and 5cm deep. Although polar bears have both white and transparent (see-through) fur, their skin is actually black. Amphibians, such as frogs, have unique skin. Rather than drinking water, frogs actually soak it into their body through their skin. They also … Read more
Firstly, Happy New Year and congratulations on surviving the Christmas rush – our craziest, busiest time of the year. You have, no doubt, set yourself a few personal New Year’s resolutions and they are now in full swing: Lose weight Detox Improve fitness levels Eat less chocolate Stress less…………just to list a few! So, why … Read more
As pharmacy assistants, you are frequently being asked about ways to increase bone strength. Due to our aging population, the prevalence of osteoporosis and the increase of diets and lifestyles with reduced nutrients, many customers now require the additional support of supplements to maintain good nutrition. The preferred way to get your requirements of calcium … Read more