New training to improve communication with patients about their pain

Following the scheduling change for codeine-containing medicines, the Pharmacy Guild of Australia and the Pharmaceutical Society of Australia (PSA) have released the final module to assist pharmacy assistants,  ‘Codeine rescheduling: Communication in pain management’. This module will explore principles of communicating with patients regarding pain management and medicines misuse. Funded by the Australian Government, the … Read more

Reducing risk, dealing with traumatic situations

By The Pharmacy Guild of Australia, National Secretariat Being the victim of facing a disruptive or angry customer can be traumatic and have long-lasting effects on pharmacy staff and other customers in the pharmacy when such an event occurs. Reducing the risk in the pharmacy and knowing how to deal with potentially traumatic incidents is … Read more

Purple Day for Epilepsy QLD

Purple Day is a worldwide campaign dedicated to increasing awareness and understanding of epilepsy. On 26 March each year, people are encouraged to wear purple to show their support of those living with epilepsy. Purple Day was founded in 2008 by 9-year-old Cassidy Megan of Canada. Motivated by her own struggles with epilepsy, Cassidy started Purple Day in … Read more

Categories Fun

Fundies Good News Stories

Jodi-Ellen Anderson recently moved from Brisbane to Middlemount to start fresh after going through a challenging time in her life. She applied for a part time position at Middlemount Pharmacy where Alex Korol, pharmacy owner, encouraged her to complete the Community Work Skills – Certificate II in Community Pharmacy course. Jodi-Ellen completed her training in … Read more

The littelest pharmacy assistant

The Burrum Heads pharmacy has something a little special – and when I say little, I mean little! Pictured above is (L-R) Madonna, Brittany, Tayla, Amy, Sam and six months old Evander. Sam Hartley the owner and Pharmacist of Burrum Heads Pharmacy, in the Fraser Coast Region has come up with a very brilliant marketing … Read more

Student of the Month November

The November Student of the Month is Brooke Hall from Harding’s Pharmacy Murrumba Downs, in the Moreton Bay Region. Guild Trainer/Assessor, Erin Le Feuvre who nominated Brooke, had this to say: “Brooke takes a lot of pride in all of her books. She is always prepared and ready to learn. She’s an absolute pleasure to … Read more

The Best of the PA Conference

By Kathy Gribble, Guild Trainer / Assessor More than 350 delegates from around Australia gathered at QT Gold Coast in October for the annual Pharmacy Assistant National Conference (PA2017). The PA Conference is like the Ekka for Pharmacy Assistants – two and a half days of excitement, thrills, food, drinks and of course show bags! The … Read more

Seven things pharmacy assistants can say, and two they should not

Author: Heather Sexena, originally published in Pharmacy News The TGA has issued instructions to guide pharmacy assistants on what they can say to patients before and after all codeine products become prescription-only next year. The TGA says there can be a fine line between patient education and advertising, “especially if the content and presentation of information … Read more