Charters Towers’ local Rhonda Taylor had been a Pharmacy Assistant for almost 50 years when she retired on the 30th of August, 2019. Guild Training spoke with her on her last working day at Charters Towers Pharmacy to celebrate her achievements and look back over her career. The Pharmacy Guild of Australia would like to thank Rhonda for her contribution to the industry, and wish her all the best in retirement.
What has your career in pharmacy looked like?
I’ve been a Pharmacy Assistant at Charters Towers Pharmacy for 48 and a half years now.
I began visiting Collins Pharmacy (now Charters Towers Pharmacy) as a child, so when I needed a job in my day I applied and the rest is history. When I first started I worked for Pharmacist John Collins and then worked for his son, also a Pharmacist, Michael Collins.
I have served four generations of families across my career.
What is your favourite thing about working in pharmacy?
The customers that are nice! I love talking to people and seeing people that return to town.
What is your least favourite things about working in pharmacy?
What advice would you have for new Pharmacy Assistants?
Listen to your customers and get to know them.
What are you looking forward to doing more of in retirement?
I used to do a lot of theatre and won awards. Because I have worked my whole life I don’t know what to do with all of my time but I might try gardening and embroidery. Do a bit of travel to see family.
Any parting words?
Always remember to treat a customer how you would like to be treated.